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I’m getting the message “ This is loginbu.htm from the docs subdirectory. This file is sent if the username/password provided is not valid. That username or password was incorrect. Please try again” when I’m trying to access databases online. What should I do?

230 views   |   Last updated on Nov 20, 2015    Access Blackboard Database


If you see this error message, use your Blackboard username (without vcsu.edu) and password. This is same as your VCSU email account.   If this problem persists, please call VCSU's Technology Services at 701-845-7340 or submit a Help Ticket at http://technologyservices.vcsu.edu/vp.htm?p=2920